Capture abandoned forms & partial entries in Heyflow

4 min readSep 1, 2022


Insiteful helps you capture form entries and extra leads from your existing web form in just a few clicks. Apart from helping you capture 100% of leads that fill out your forms, our plug-n-play solution also enables you to increase your conversion rate with power-ups (i.e. save & continue later), auto follow-up, and smart insights (i.e. confusing form fields).

Insiteful: form abandonment and partial entry tracking for Heyflow forms
Insiteful: form abandonment and partial entry tracking for Heyflow forms

How to track Heyflow forms with Insiteful

Ready to start capturing & tracking leads from your forms? With Heyflow and Insiteful, it just takes a few clicks:

How-to track partial entries & leads in Heyflow forms with Insiteful

  1. How-to install scripts in Heyflow: Installing in Heyflow is as simple as copy-and-paste. Simply navigate to the form you want to track in Heyflow, then copy & paste the tracking codes in Step 2 and 3 under “Code > JavaScript” (left sidebar) under the “Build” tab (as seen below).

2. Add your website in Insiteful: Then, simply login to Insiteful & visit the Domains page. Here, you should add your Heyflow forms URL (ie. where indicated in the screenshot below.

Common mistake: Don’t add the generic Heyflow URL (ie. instead of your custom URL (ie. on the Domains page.

3. Install code: First, simply copy & paste the tracking code from the Install page into the JavaScript tab in Heyflow.

Common mistake: Don’t forget the extra tracking code below (, otherwise partial entries from multiple choice questions won’t be human-readable.

4. Special install code (required): Then, copy & paste the third line of code below (for tracking multiple choice questions) — this is an important, required step for tracking Heyflow forms with multiple choice questions. Your installation script should look something like this (except with your activation code from the Install page):
<script src="//"></script>
<script defer>insiteful_activate('{YOUR ACTIVATION CODE}');</script>
<script async defer type='text/javascript' src='//' id='insiteful-heyflow-js'></script>

Use Gravity Forms, Formidable Forms, Forminator or some other form builder? Insiteful is compatible with any form builder & website platform: click here to browse form tracking instructions for other platforms! Alternatively, watch the 50-sec video below to see Insiteful in-action and how you can recover incomplete Heyflow responses:

Testing your Heyflow tracking

Once you’ve installed Insiteful on your Heyflow, you’ll probably want to test it out once to ensure your partial entries are being captured. When doing so, follow the steps below:

  1. Open your Heyflow form
  2. Clear the cookies & cache for
  3. Hard refresh (Ctrl/Cmd+Enter) the page
  4. Be sure to retype or choose a new option for each field when testing (don’t just leave the previous/existing entries & click “Ok”, otherwise Insiteful gets nothing to track)
  5. Also, be sure to use a new email each time you test (ie. — otherwise the existing lead will get updated with the new form entries

Be sure to check for common mistakes, such as:

  • Forgetting the extra tracking code (which is required since for Heyforms with multiple-choice elements — otherwise you’ll capture back-end IDs instead of values)
  • Selecting the wrong domain in the top-left domain dropdown in the Insiteful dashboard

Track partial entries in Heyflow

Tracking forms created with Heyflow requires a couple extra steps in addition to the usual method for installing Insiteful — nothing complicated, just an extra line to copy (as described above). That said, Insiteful is the first & only solution available for tracking partial entries and incomplete submissions from Heyflow.

Automagically uncover more leads from your website: capture & convert 100% of the users that start to fill out your Heyflow forms — even those that don’t finish. There’s nothing more disheartening than missing out on a potential opportunity due to form abandonment or website drop-offs; Insiteful is here to seal the leaks in your funnels.

Learn more about how-to easily track, optimize & convert more leads from your Heyflow forms — start capturing form-fill data with Insiteful. In just a couple clicks, you could never miss another lead™ from your Heyflow forms.

Insiteful pairs with your existing form builders.

Make every click count and get more out of your existing web forms + marketing efforts with Insiteful: the all-in-1 form abandonment tracking & optimization platform.

Originally published at on September 1, 2022.